My Account All of our products have a live demo so that you can check what you are buying. We advise you to check properly our product live demo and ask questions on our support email, live chat, or social media before purchasing. Our highly qualified support team members are always available to answer all of your questions related to our products. We are so confident that you will definitely love our products, we offer a 100% money-back guarantee!
You’ll get a refund, if
1. Product is not as described.
2. Product does not work properly.
3. Product has major security issues.
4. Product that has not been downloaded yet.
5. Our Support Team is not able to solve the issues.
You’ll not get a refund, if
1. You bought a product by mistake.
2. You change your mind.
3. You don’t have enough skills to use the product.
4. If there is an issue in your 3rd party addon/plugins/scripts.
5. If our product is conflicting or not working perfectly with the 3rd party addon/plugins/scripts.
6. Your web server has a problem or limitation to using our product.
7. If the issue you mentioned is not correct.
8. Refunds do not apply to discounted products, upgrades, or renewals.
9. We may refuse to refund clients who act in bad faith, misbehave or misuse the services.
10. Refunds may only be issued within 7 days of the purchase date. After 7 days, no refunds can be processed.
Note:
Before sending any refund request, you need to contact us to let us know about the issues with our product. We can’t provide you a refund unless you contact us regarding the issue and you need to wait for 48 hours maximum for the solution. When you are placing an order for any of our products, you indicate that you have read our refund policy properly. This also proves that you agree with and fully accept the terms of this refund policy. We ask you not to place an order with us if you do not agree with this refund policy. If any of the above criteria are met, then you are eligible for a refund. We will process your refund as soon as possible within 48 hours. Thanks!
