Please carefully read, review and be sure that you understand our terms of use prior to downloading or using any of our Products. You should carefully read all of our terms and conditions as your purchase or use of any our products or services and use of this website and any materials or products available herein identifies that you agree to the following terms of use and that you agree to be bound by these terms and conditions accordingly. If you do not agree to these terms then you should leave this website immediately, not use any of the materials or products available herein, and/or not subscribe to this service. We reserve the right to change and modify terms and conditions at any time without any prior notice.
We respect the privacy and security of our Users. You understand that by using our Service, you give consent to the collection, use and disclosure of our personally identifiable information as well as any non-personally identifiable information, as described in more detail in our Privacy Policy.
You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Service, and to abide by and comply with these Terms of Service. In any case, you represent that you are over the age of 13, as this Service is not intended for children under 13. If you are under 13 years of age, then please do not use our products.
In our discretion, we may maintain different accounts for different types of Users. If you open an account on behalf of a company, organization, or other entity, then (a) “you” includes you and that entity, and (b) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to these Terms of Service, and that you agree to these Terms on the entity’s behalf. By connecting to us with a third-party service (e.g., Facebook or Twitter), you give us permission to access and use your information from that service as permitted by that third-party service, and to store your log-in credentials for that third-party service. The Service is not available to any User who has been removed from the Service by us.
Support Policy
We provide support services for our products to Clients with active memberships. Our Team allows Clients to allow their End Users to receive support services separately. Product Support is provided via Support Ticket and Chat. We do not provide any support via comments, Twitter, phone call, Skype or any other means. Upon subscription expiration or account closure, a Client’s (including their End Users) access to support is terminated.
We provide support for its own products only. We do not provide support for third-party products or services (including hosting), nor do we provide support for our own products when obtained through third-parties. Our products are provided as it is. We do not provide support with product customization, alteration or feature addition, nor do we guarantee that our products will be compatible with third-party software or services.
We check the support platforms usually every workday (Monday through Friday), and sometimes on weekends. But please do not expect to get a reply on Saturday and Sunday. Please keep in mind that due to the time difference instant support may not be possible. We will get back to you from few minutes to 24 hours time (working days).
Use of Third-Party Services
As a part of our Service, we may offer links to hosting providers and websites operated by various third-parties and are not responsible or liable for any acts or omissions created or performed by these third-parties. We provide such links for your convenience and reference only. We do not operate or control in any way any information, software, products or services available on such websites. Our inclusion of a link to a website does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.
Termination
We reserve the right in its sole discretion, and without any prior notice, to terminate your access to the Service for any or no reason, including your breach of the terms and conditions of any service for which you may have registered, or a violation of the rights of another user or the law. You may unsubscribe from any further communication from us at any time by delivering a written notice addressed to [email protected]. You shall be responsible for ensuring delivery of the notice to us.
We reserve the right with or without notice to you at any time to change, modify or discontinue any service or a portion or attribute thereof, or the offering of any information, good, content, product or service. We shall have no liability to you or any third-party should modify or discontinue any service or an aspect thereof.
We reserve the right to suspend and/or terminate any user account without notice. This may be due to one or several of the following reasons.
– Abusive behavior and/or excessive negativity towards our staff and/or other customers.
– Repeated defamatory, malicious, and/or false statements including slander against us, and/or attempts to persuade potential customers away from purchasing our products.
– Promoting competitor products, contributing to software piracy, hacking, spamming, or other illegal acts.
– We reasonably believe that your account has been compromised, shared with others, or for other security reasons. All decisions are final and terminated or suspended accounts will not be reversed.